Introducing the eCommerce offers available today
Over the past few years, internet purchases have dramatically increased. Current statistics show that purchases made online have doubled between 2014 and 2015. The convenience of online shopping has made it the preferred medium for many shoppers with products and services at their fingertips via their smartphones or tablets. For example, consumer’s cart of online purchases on a mobile device has risen signi cantly during this time. In 2015, an average of 500€ of online purchases has been made via mobile by Europeans and $670 for US consumers. The eCommerce boom doesn’t seem to feel the effects of “economic crisis” as it continues to rise. Projections for the coming years show an even greater increase in these figures as a greater number of consumers convert to online shopping mediums.
From a sales perspective, choosing the right eCommerce software for your business is vitally important. An eCommerce solution cannot be limited to just a “Buy” button on your website; many features should be taken into account when comparing solutions. Behind any eCommerce page there is a real business to manage where you’ll need other solutions like inventory management, accounting software, marketing tools, etc. On the front end, you’ll need an interface that provides great usability that will encourage repeat customers and improve your sales. Lastly, an eCommerce solution should also showcase your products, using a beautiful and functional design to win over customers.
Shopify
“ SHOPIFY GIVES YOU EVERYTHING YOU NEED TO BUILD A SUCCESSFUL ONLINE BUSINESS ”
At first, Shopify was developed in 2006 by an entrepreneur disappointed by all the existing eCommerce software options to run his own shop. A decade later, the software is used by more than 243,000 online shops with a total of $14M in sales.
Shopify offers 2 types of products: an eCommerce software and a retail POS system. These products are available for the online SaaS platform only.
Concerning the eCommerce part, there are 4 monthly forfaits; Lite, Basic, Pro, and Unlimited. For this comparison, we chose to compare the Pro forfait.
Odoo Online
“ GROW YOUR BUSINESS ”
Odoo is an open source software founded in 2004 by a student. Firstly known as OpenERP, the brand changed its focus from an ERP solution to a suite of business applications. More than 360 apps are available thanks to the multiple developments made by Odoo S.A. and its community. Some of these apps are officially validated by Odoo, whereas others developed by the community are dedicated to specific versions for specific needs.
Odoo is available in three editions: Community, Enterprise, and Online. The Community edition can be downloaded free of charge via the Odoo website. The Enterprise edition offers more features but comes with a yearly cost. The Online offer is the equivalent of the Enterprise version but hosted in the cloud and monthly billed. For this comparison, we choose to compare the Enterprise edition.
Features Comparison
Product Management |
Shopify |
Odoo Enterprise |
|
---|---|---|---|
Catalog Management | |||
Configurable Products
(Variants, Attributes, etc.) |
app | ||
Product Inline Page Builder | |||
Digital Products | |||
Product Reviews | |||
Recurring Products
(Subscriptions) |
app | ||
Inventory Management | |||
Barcode Support | app | ||
Product Demand Forecasting | app | ||
Stock On Hand | |||
Stock Available | |||
Supply Chain | app | ||
Return/Exchange Management | |||
Shipment Tracking | |||
Backorders Management | app | ||
Multiple Warehouses | |||
Purchase Management | |||
Inventory Reports |
Design |
Shopify |
Odoo Enterprise |
|
---|---|---|---|
General | |||
WYSIWYG Editor | |||
Drag & Drop Page Builder (Building Blocks) | |||
Responsive Web Design | |||
Auto-Generated Sitemaps | |||
Customizable HTML/CSS | |||
Available Themes | 156 | 80 2 | |
eCommerce Usability | |||
Breadcrumb Navigation | |||
Site Search Engine | |||
Sorting of Search Results | addon | ||
Product | |||
Multiple Pictures per Product | |||
Bulk Image Upload | |||
Bulk Product Import/Export | |||
zHierarchy of Categories |
Customer Management |
Shopify |
Odoo Enterprise |
---|---|---|
Cart Abandonment Tracking | app | |
Persistent Cart | ||
Customer Portal | ||
Buy Without Signup | ||
Customer Testimonials | ||
Customer Contact Form | ||
Customer Order History | ||
Customer Specific Prices | app | |
Live Chat on Website | app | |
Affiliates Management | app | addon |
Wish List | app | addon |
Shipping |
Shopify |
Odoo Enterprise |
---|---|---|
Custom Shipping Rules | ||
Flat Rate Shipping | ||
Label Printing | app | |
Gift Wrapping Option | ||
Free Shipping Options | ||
Weight Based Shipping | ||
Shipping Connectors: DHL | app | |
Shipping Connectors: UPS | ||
Shipping Connectors: USPS | ||
Shipping Connectors: FedEx |
Promotion & Marketing |
Shopify |
Odoo Enterprise |
|
---|---|---|---|
Email Auto Response | |||
Email List Management | |||
Drag & Drop Mail Designer | |||
Affiliate Program Support | app | ||
Coupons & Promo Codes | |||
Reward Points | |||
Discount Management | |||
Customizable Email Templates | |||
Integrated A/B Testing | |||
Gift Cards | addon | ||
Product Ratings | |||
Product Bundling | app | ||
Product Comparison | app | addon | |
Up-sells in Shopping Cart | app | ||
Cross-sells on Product Pages | app | ||
eBay Marketplace Integration | app | ||
Amazon Marketplace Integration | app | addon (coming soon) | |
Private Sales | app | ||
Site-Wide Banner Advertising | |||
SEO | |||
Integrated SEO | |||
Inline SEO Suggestions | |||
Optimized URLs | |||
Link Tracker |
Sales management |
Shopify |
Odoo Enterprise |
|
---|---|---|---|
Sales Reports | |||
Search Reports | addon | ||
Data Import | |||
SSL Support | |||
Integrated Invoicing | app | ||
Multi-Store Support | |||
Taxes by Country/State | |||
Advanced Taxes: Fiscal Positions | |||
Payment & Pricing Features | |||
Payment Gateway: Redirect | |||
Payment Gateway: Server 2 Server | |||
Recurring Payments | |||
PayPal Integration | |||
Multi-Currency / Multi-Providers |
Reporting |
Shopify |
Odoo Enterprise |
|
---|---|---|---|
Reports | |||
Sales Report | |||
Inventory Reports | |||
Subscription KPIs (MRR, Churn, etc.) | |||
Google Analytics Integration | |||
Product Performance Reports | |||
Sales Summary Reports | |||
Site Search Report | |||
Report Engine | |||
Dynamic Graphs | |||
Dynamic Pivot Table | |||
Customizable Dashboard | app | ||
Export Report to Excel |
Productivity & Usability |
Shopify |
Odoo Enterprise |
|
---|---|---|---|
Productivity | |||
Ability to Add Fields in Backend | |||
Ability to Add Fields in Front-end | |||
Users Satisfaction | |||
Brand Visibility (Google Trends) | |||
Usability | |||
Full Web Interface | |||
Fast Backend (Ajax) | |||
Responsive Backend | |||
Multi-language | |||
Interfaces | |||
API | |||
Apps Store | 1,536
apps |
7,300
apps 1 |
User Interface
With software applications in many different industries, one of the most commonly underdeveloped components is the user interface (UI). Many choose to invest less time and resources into designing an optimally functional UI as it is considered a second priority to core functions and back-end developments. This lack of balance typically translates into a poor user experience and minimal impact on productivity.
When it comes to efficiency and end-user satisfaction, fine-tuned usability is one of the most important factors in any software. Indeed, a solution must take into account the needs and goals of a user in order to actively help them achieve their objectives. The user interface supports the overall product design in deciphering human factors such as preferences, habits, and learned skills in order for the software to effectively serve its intended purpose. A strongly functional design is critical in providing a positive user experience.
Usability is measured as a software’s ability to anticipate what a user might need to do. This includes ensuring that all of the elements in the interface are easy to access, understand, and use. Well designed software will provide usability that helps the users feel comfortable with the system as well as with obtaining their desired result. It will help users perform actions quickly and become more efficient. Best practices also advise having a simple interface with consistency (common elements) and a page layout based on hierarchical importance and flow. Let’s have a look at screenshots of the back-end of these four products to compare the layouts of each interface.
User Interface - Shopify
User Interface - Odoo
Usability |
Shopify |
Odoo Enterprise |
|
---|---|---|---|
Implementation Cost | |||
Ease of Setup | |||
Ease of Use | |||
Reports Flexibility | |||
Speed / Scalability 1 | |||
CDN By Default |
Pricing & Conditions
Pricing & Conditions |
Shopify |
Odoo Enterprise |
---|---|---|
MONTHLY PRICING | $79 | $25/User 1 |
Free Cloud Version | ||
Contract Duration | Monthly | Yearly |
Free Trial | ||
Free Updates | ||
Upgrades to Future Versions | ||
Hosting & Maintenance | ||
Support |
Market Trends
The following graph was created with the Explore tool on Google Trends. The color curves show the number of Google searches for the associated keywords 1. This metric shows the relative consumer interest in each software platform.
Check by YourselfOdoo is not an eCommerce dedicated software. It’s a suite of business applications where the eCommerce app is integrated with the other ones Odoo offers. The search volume on this graph might include non-eCommerce searches.
User Satisfaction |
Shopify |
Odoo Enterprise |
---|---|---|
Ratings on g2Crowd | 4.4/5 | 4.4/5 |
Ratings on GetApp | 4.2/5 | n/a |
Ratings on Capterra | n/a | 5.0/5 |
Conclusion
All the articles about eCommerce give the sames trends: mobile/tablet-friendly, flat design, large images, fast and simple. Moreover, there’s a feature that will continuously be improved: the usability for visitors. Software usability has to keep the “codes” in order to satisfy the user and help them become more productive. This applies for the merchant too, keeping the “codes” satis es the buyer and increase their sales.
With this comparison, we can see how difficult it is for eCommerce software to have both features and usability. On one hand, Magento and PrestaShop have a lot of features, but their usability has to be improved. On the opposite, Shopify doesn’t have native features, but shows real progress in usability. In the middle, we find Odoo with many unique features and a very good and satisfying usability interface. Previously dedicated to ERP, Odoo is far from being mature in its eCommerce app, but it offers many possibilities. Odoo eCommerce developments are in their infancy. The app is very promising, without forgetting the integration with the other apps of the business solution.
When choosing your eCommerce software, don’t forget to picture your business in the upcoming years. This will help you to make the right choices today and have control over your growth. Think about an eCommerce software that can be easily integrated with other business solutions. An easy integration means that it has to be simple and fast while also incurring minimal implementation costs. The ideal solution would be to integrate with your eCommerce software other solutions which look alike. You will be at ease with the back-end interface without losing any productivity. This is how business application suites come in handy.