Features Comparison

Sales

NetSuite
Odoo
Online
B2B Sales
Quotes to Orders
Electronic Signature
Online Payment
Quotation Templates
Upselling & Cross Selling
Subscription Management
In-Store Sales
Point of Sale (retail)
Point of Sale (restaurant)
Online Sales
eCommerce
eBay Integration 1
Advanced Products
Multi-Level Variants / Matrix Items
Conifgurable Products
Kits

CRM

NetSuite
Odoo
Online
Sales Flow
Leads Nurturing
Lead Scoring
Leads Management
Opportunities Management
Pipeline Management
Third Party Management
Communication Tools
Customer Multi-Address
Calls / Meetings / Mail
VOIP
Email Integration
Live Chat
Full Customer History
Email Templates
Opportunities Analysis

Accounting & Finance

NetSuite
Odoo
Online
Internal Process
Analytic Accounting
Alerts
Budgets
Expenses
Assets Management
Real-Time Inventory Valuation
Analytic Reports
Daily Operations
Bank Interface / Automatic Sync
Quick Reconciliation
Deferred Revenues
Checks Management
Invoice Management
Invoicing Management
Batch Send (email, standard mail)
Third Party Follow-Up
Payment Automation (SEPA)
International
International 1
Multi-Company
Multi-Currency

Marketing

NetSuite
Odoo
Online
Actions
Mass Mailing
Blog / SEO / Web Pages
Events
Marketing Automation
Drag & Drop Page Editor
Marketing Campaign
Contacts Segmentation
Follow-up
Survey
Keyword Marketing
Visitors Tracking
Social Media Management

Warehouse Management

NetSuite
Odoo
Online
Routing
Basics Inventory Management
Multi-Warehouse
(for one company)
1
Pick-Pack-Ship
Products
Traceability, Lots, & Serial Numbers
Expiration Dates
Multiple Unit of Measures
Reporting
Stock Assessment
(FIFO, CUMPS, etc.)
Perpetual Reports
(real-time, automatic)
Forecast
Advanced Products
Logistic Rules
(advance routings & push/pull rules)
Storage/Picking
Barcode Support
Customer Portal
Shipping Integration
(DHL, Fedex, etc.)

Manufacturing

NetSuite
Odoo
Online
Manage
MRP
Routings
Order of Assembly
Costing
PLM
Work Sheets
Traceability
Quality Management
Repairs Management
Maintenance
Schedule & Plan
Scheduling
Product Variants
Multi-Level BOM’s

Purchase

NetSuite
Odoo
Online
Purchase
Request for Quotation (RFQ)
Purchase Tender
Pricing & Discounts
Fulfillment
Make-to-Order (MTO)
Minimum Stock Rule
MPS
Manage
Invoice Control
Reception Control

Services & Projects

NetSuite
Odoo
Online
Basic Project Management
Lean Approach/Kanban View
Planning 1
Customer Oriented
Helpdesk / Support
Timesheets
Email Integration

Human Resources

NetSuite
Odoo
Online
Recruitments
Appraisals
Leaves/Holidays
Fleet Management
Payroll 1
Expenses

Usability & Productivity

NetSuite
Odoo
Online
Usability
Full Web Interface
Theme Store
Fully Responsive
Mobile (Android/iPhone) 1
Real Time Chat & Emails
Dynamic Reporting/Pivot Table
Full Keyboard Support
Keyboard Shortcuts
Multi-language
User Interface
Kanban
Gantt
Calendar

Pricing & Conditions

Pricing & Conditions

NetSuite
Odoo
Online
MONTHLY PRICING $125/MONTH PER USER $25/MONTH PER USER 1
Billing Term Annual Only Monthly or Annually
Free Trial
Free Updates
Upgrades to Future Versions
Hosting & Maintenance
Customer Support (Technical + Functional)

Implementation Service

For NetSuite and Odoo Online, implementations are usually provided directly by the vendor. Odoo Enterprise implementations (the on-premise offer of Odoo) are typically performed by a local partner.

The implementation cost of NetSuite is usually case by case and prices differ widely from one project to another. Odoo however has packaged implementation offers (between $2,100 and $5,500 for a standard implementation).

Offers

NetSuite usually sells multi-year contracts, with large discounts for long term contracts (~25% for 3 years). Odoo’s default offers are monthly, without commitment, and typically includes a 16% discount with a yearly contract (paying for 10 months instead of 12).

Market Trends

Introducing ERP offers available today

The following graph was created with the Explore tool on Google Trends. The color curves show the number of Google searches for the associated keywords. This metric shows the relative consumer interest in each software platform.

Check by Yourself

Customer Satisfaction

Ratings

NetSuite
Odoo
Online
G2crowd rating
3.7/5

4.6/5
GetApp rating
4.1/5

5.0/5
Capterra rating
4.5/5

5.0/5

Conclusion

Often SME’s will find they have a software need but are unable to implement one given the high level of overhead and complexity of the task. For growing companies, it is much more optimal to start small in a software solution and add new features little by little as the business expands and evolves. In most practical cases, a flexible and modular approach works best for SME’s as it provides the business with the necessary freedom to adapt to change quickly.

Offers

Business needs will never stop fluctuating, especially in a growing company. Traditional practices for SME’s are now becoming obsolete as more powerful and dynamic solutions become available. Selecting the best option is no longer just about which best suits your business today, but also which is best for your business in the future. Planning for long term success with an easily adaptable software solution can be the key decision in the long-term developement and growth of your business.

This whitepaper was compiled by Odoo SA. We did our best to make it objective and fair. If you find a mistake or a missing feature, please report it to feedback@mail.odoo.com and we will update this document. Our goal is to have a continuously updated comparison of the main competitors to be as accurate as possible.