Our Services

OpenERP Publisher's Warranty

“OpenERP publisher’s Warranty” is a service pack provided by OpenERP s.a as the publisher of OpenERP software. As an official partner, ADSOFT facilitate Client to obtain the service.

The OpenERP Publisher’s Warranty is available for a fixed annual subscription fee based on the number of users. The Warranty covers Maintenance Services & Migrations Service, in order to successfully implement OpenERP software. OpenERP Publisher’s Warranty covers you from the early beginning of your projects and all the way to future migrations

Maintenance Services

Maintenance services include unlimited bug fixing as well as security alerts.

Consultancy Services

The back bone of any industry relies on the best consultations it gets to run the business with more success stories than the others. The vigorous growth of both the information technology and business management industries started from their successful consultation clients. Our ADSOFT's strength is our seasoned professionals with years of experience in the field of business consulting and delivering world-class solutions to clients from small-size businesses to bigger enterprises. Our latest trend in the industry is to drive it with a view of innovative business strategies by means of technology as an effective tool.

Our consultants understands the difficulties in your business using an analytical approach and recommends practically applicable plans. Our consultations will ensure your future profitability by leveraging the technology in your enterprise.

Migration Services

Migration services, together with maintenance services is one of the two services included in the On-site subscription

In every ERP project, version migrations are complex operations. OpenERP is one of the very few companies to offer migration services for a fixed fee. In order to avoid unexpected costs, we have designed a migration service which offers a warranty to migrate OpenERP from one official version to a future one.

Our dedicated migration team will carry out the following steps:

Migrating the data
Running quality control on the migrated database
Delivering an access to an online version of the software to help you assess the result.
Setting up a migration platform to repeat the process

Maintenance Services

Maintenance services, together with migration services is one of the two services included in the On-site subscription

The OpenERP Maintenance guaranties the long term reliability of your solution. The publisher’s warranty includes unlimited access to the technical support for bug fixing and security alerts management.

Bugfix guarantee

The maintenance contract provides an unlimited access to the technical support of OpenERP for bug-related issues. The technical support is available in English, 5/7 days, 13/24h. It is available by phone or email. It doesn’t cover functional user support which consists of helping a user or supporting the client in the configuration of OpenERP. Support services are generally provided by an OpenERP Partner or in specific cases can be purchased as an option to the maintenance contract. It is available as a prepaid pack of support hours.